Book an appointment

1. Booking deposits

A £25 deposit is required to secure your appointment. Where paid, this will be deducted from the total cost of your treatment, with the remaining balance payable at your appointment.

Deposits are subject to the cancellation terms below.

2. Rescheduling appointments

For the quickest and easiest way to manage your booking, please use the link in your booking confirmation email.

WhatsApp messages may not be answered immediately while treatments are taking place. Using your booking link allows you to manage your appointment without waiting for a response.

3. Cancellations

We ask for at least 24 hours' notice if you need to cancel your appointment.

Where an appointment is cancelled with less than 24 hours' notice, we reserve the right to retain the deposit.

4. Missed appointments and late arrivals

If you fail to attend your appointment without giving notice, this will be treated as a missed appointment and the deposit will be retained by the clinic.

If you arrive late, we will do our best to accommodate you. However, your treatment may need to be shortened or rescheduled if there is insufficient time to complete it safely and effectively.

5. Exceptional circumstances

We understand that unexpected circumstances can arise. Please contact us as soon as possible if an emergency prevents you from attending.

6. If the clinic needs to cancel

If we need to cancel your appointment, we will contact you to rearrange it.